The following results were reported at the 2001 IHM-HCI conference in Lille, France.
The Global Usability Score (GUS) exhibits a high degree of reliability, technically measured using Cronbach's Alpha coefficient, with Alpha = 0.90. This coefficient usually ranges from 0.00 (poor reliability) to 1.00 (high reliability).
The five sub-scales, being smaller, have lower intrinsic Alpha coefficients, but when adjusted for size, are comparable with the Global scale:
Scale | Reliability | |
---|---|---|
Raw | Adj. | |
Attractiveness | 0.640 | 0.899 |
Controllability | 0.690 | 0.918 |
Efficiency | 0.630 | 0.895 |
Helpfulness | 0.700 | 0.921 |
Learnability | 0.740 | 0.934 |
Global | 0.900 | - |